I don’t know about you, but I do not understand “no-reply@_____.com” email addresses.

Common uses of this you see are with account validation and report summaries. So, for example, when RescueTime emails my weekly efficiency report to me, I cannot reply to the email. Should I have a question or even a suggestion for them, my reply, presumably, will go into oblivion.

How high could the cost be to “deal” with people replying to such an email? Why would you want to miss out an opportunity to interact with your customer?

Michael Hyatt has a great post on How to Shave Ten Hours Off Your Work Week. My favorite of the seven methods he outlined:

Touch email messages once and only once. Okay, let’s be honest. How many times do you read the same email message over and over again? Guess what? The information hasn’t changed. That’s right. You are procrastinating.

I have a personal rule: I will only read each message once then take the appropriate action: do, delegate, defer, file or delete it. I describe these in more detail in a post I made last week.

Guilty.