UPDATE (24 September 2010): There is some interesting discussion on this very topic on Hacker News at: http://news.ycombinator.com/item?id=1723421 about this article No company should ever have a noreply email address by Ryan Waggoner. Joel Spolsky makes a compelling argument in favor of No-reply address here – That no-reply addresses should be used on a case
Michael Hyatt has a great post on How to Shave Ten Hours Off Your Work Week. My favorite of the seven methods he outlined: Touch email messages once and only once. Okay, let’s be honest. How many times do you read the same email message over and over again? Guess what? The information hasn’t changed.