Category: Uncategorized

Automate yourself

When enough people get behind an idea there’s no stopping its inevitable adoption. If enough people want to build a autonomous vehicles and enough people want to buy them they they will become a reality. In other words, new technologies don’t happen naturally. They take people and effort. So, you have two options: Find new

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Problems come first

Creating a lasting product or service means first having a deep understanding of a problem. Unfortunately, clients often call with a solution in mind. This means it’s your job to get them to take a few steps back. Walking clients through the steps to a solution looks like this: 1. Identify the problem A problem

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All iPhone users should read this

From How to Game the App Store: Because the iPhone home button serves as a sort of universal back button, a panicking iPhone user is likely to hit the home button when trying to get out of something. Unfortunately, on iPhones with Touch ID, the home button is also how you confirm a purchase. So

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Pessimism vs. Optimism

Pessimism means wishing you’d do things that will make your future better. Optimism means wishing you’d do things to make your present better. If one thinks there is little future left, that they may die soon, or if the reality of death is top of mind, then they will look back and wish they had

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Protecting messages, stories, and ideas

Is this copyright infringement? What if 524 other people each photograph and independently share online a different page from the same book? What if someone then shares a link on their blog to each of those pages? If an author’s main goal is to make money from their work, then this may incense them. If

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Double down on the One Thing

The formula is not “if this, then that.” It’s “because this, then that.” When deciding on what to create next it’s tempting to think, “if we build this feature, we’ll make customers happy.” Unfortunately, this rarely works out in your favor. What you want is, “because so many people like this feature, we should double

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Why People Buy Android Phones

When people buy an Android phone, they’re not buying an Android phone. What they’re doing is NOT buying an iPhone. They’re buying the feeling they get when they whip out their Galaxy 9 in a group of iPhone users. It’s the moment they get to describe the camera and storage and screen specs and why

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What does this button do?

Toyota Corolla Here is a panel of switches on the door of a Toyota Corolla. There is a square button at the top right, next to the door-lock button, that confuses me. The image on the button appears to be a car door with an ‘X’ through the window. And there is a red band

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Notes from Principles by Ray Dario

Principles by Ray Dario • Amygdala vs prefrontal cortex. These are the two “yous” battling it out. The amygdala reacting without thought protecting you from embarrassment or shame. The prefrontal cortex providing reason and logic. With time and effort you can get these two working in symbiosis. • The goal of a disagreement should not

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Notes from Lean Product Playbook by Dan Olsen

• Problem space vs solution space – solution space is product and product design and development. Product lives in the solution and is the solution customer needs live in the problem space • Author uses story of space pen vs Russian pencil as an example to not just jump to the solution stage. This is

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Distraction kills

Do work that’s hard. Push through until it’s done. Most people stop half way through, telling themselves it’s plenty for now, or they just can’t do anymore. But push through. Go to completion. Set goals and go. Freeletics has created a near perfect tool for getting you to push through. Complete 5 sets of 30

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24 Game Solver

I’ve become obsessed with 24 Game recently, a fun little game with a simple objective: Given four numbers, use basic arithmetic to make 24. Here’s an example with a solution, given the numbers 8, 12, 9, 3: 9 – 3 = 6 8 – 6 = 2 2 * 12 = 24 It’s simple and

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Where’s the article?

Opened an article on Quartz and this is what I was greeted with: I spent a good 3 seconds looking for a skip-this-ad link until I realized that the article was below the ad. Disrupting users and giving up valuable real estate seems foolish. But at least I now know about Jaguar.

Steps For Pleasing Upset Customers

So you can ensure you never feel aggregated again. Listen. Understand the issue or problem Verbally relate to their pain, apologize, and own it Tell the customer how you’re going to solve their problem and make things right Follow up at regular intervals with status updates Inform the customer how the issue was solved and

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_blank

_blank: Load the response into a new unnamed HTML4 window or HTML5 browsing context. – https://developer.mozilla.org/en-US/docs/Web/HTML/Element/a _blank is bad because it: Takes control away from the user Clutters the user’s workspace Tricks users into “staying” on your site Is unexpected 99.99% of the time And therefore annoys people, leaving them with a bad taste in

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Feature X

Customers will give you any number of reasons why they won’t buy, whether they’re true or not. Maybe they’re shy or don’t want to hurt your feelings, as so often it’s “your product is missing feature X.” Nonsense. They just don’t want to buy. They may not even know the reason why. They just know

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Urgency

It’s easy to get caught up with a sense of urgency, giving in to the demand and pressure around you to get things done. But it is rare that these things actually are urgent. You can either do lots of shallow things as fast as possible. Or you can focus on deep problems, knowing that

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Helping Strangers

While at Powells, I heard a young boy asking his grandfather where the computer book section was. The grandfather did not know, nor could he offer any advice on book recommendations. A middle aged man stepped in, overhearing, and directed the couple, as well as offering  two book recommendations. The man didn’t have to step

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Judging a Book by Its Title

I’ve found myself judging books by their title. Determining if I want to spend my time learning the one thing a book has to offer. As if a title can reduce a book’s value Ono a few words. Or if that’s all it offers. Now I jump and skim books before I buy and if

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No Coding Skills Required

While this sales phrase may eventually fade, the need and growth for solutions that require coding skills will not. This means more and more coding opportunities for coders, but also a less of a need need to learn to code (because coders will make more and more things that no longer require one to know

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Where do you see yourself in 5 years?

This is a bad question. When asked, you invariably look backwards, wondering whether you’ve done enough of worth the previous five years. Better to think and worry about today, the here an now. Dismissing expectations from mind is the easiest way to extend your life.

Proximity to customers

If you’re creating something for others to use, you need access to at least a small sample of those people. If you do not have direct and immediate access, you will never understand their needs. Understanding their problems is the easiest way to create good solutions. A good way to do this is to be

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