No-reply. Why?
I don’t know about you, but I do not understand “no-reply@_____.com” email addresses.
Common uses of this you see are with account validation and report summaries. So, for example, when RescueTime emails my weekly efficiency report to me, I cannot reply to the email. Should I have a question or even a suggestion for them, my reply, presumably, will go into oblivion.
How high could the cost be to “deal” with people replying to such an email? Why would you want to miss out an opportunity to interact with your customer?
March 8th, 2009 at 2:27 pm
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